Introduction

Do you know what to do if your screen goes blank? What if an app won’t close? Or if there is no sound from your speakers? Don’t panic! You can fix many computer problems using simple troubleshooting steps. This guide will show you basic techniques and solutions for common issues.

Basic Troubleshooting Techniques
Computer issues can happen for many reasons. Troubleshooting is a step-by-step process. Sometimes, you will need to try different solutions before finding the right one. Here are some basic tips to start with:

  • Write down your steps – Keep track of what you do. This helps you avoid repeating mistakes. It also makes it easier to explain the issue if you need help.
  • Take notes on error messages – If you see an error message, write it down. You can use this information to search for solutions online.
  • Check all cables – If a device is not working, make sure it is plugged in correctly.
  • Restart the computer – Many small problems can be fixed by restarting the computer.

Troubleshooting Common Problems

🔹 Problem: An application is running slowly
✔ Solution 1: Close and reopen the application.
✔ Solution 2: Check for updates. Look in the Help menu for an option like "Check for Updates." If not, search online for updates.

🔹 Problem: An application is frozen
✔ Solution 1: Use Task Manager to force quit the application. Press Ctrl + Alt + Delete, select the app, and click End Task.



✔ Solution 2: Restart the computer.

🔹 Problem: The computer is frozen
✔ Solution 1: Restart Windows Explorer using Task Manager.


✔ Solution 2: Press and hold the Power button for 5-10 seconds.
✔ Solution 3: If nothing works, unplug the computer or remove the battery (only as a last resort).

🔹 Problem: The mouse or keyboard stopped working
✔ Solution 1: If using a wired device, check if it is properly plugged in.
✔ Solution 2: If using a wireless device, ensure it is turned on and has charged batteries.

🔹 Problem: The screen is blank
✔ Solution 1: The computer might be in Sleep mode. Press a key or move the mouse.
✔ Solution 2: Check if the monitor is plugged in and turned on.
✔ Solution 3: Ensure the computer is plugged in and turned on.
✔ Solution 4: For desktop computers, check if the monitor cable is securely connected.

🔹 Problem: No sound on the computer
✔ Solution 1: Check the volume. Click the audio button in the bottom-right corner to adjust it.



✔ Solution 2: Check the media player's sound settings. Some apps have their own volume controls.
✔ Solution 3: Check the speaker cables. Ensure they are plugged in correctly.


✔ Solution 4: Try headphones to see if the issue is with the speakers.

By following these simple steps, you can fix many common computer problems quickly!